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Relationships with our suppliers are about more than just contract management. We consider them strategic partners in the process of integrating skills and knowledge aimed at improving management, competitiveness and productivity. In order to strengthen these relationships and drive the achievement of objectives, we have implemented four settings in which we promote business growth:

We use these opportunities to promote collaborative work, the exchange of new knowledge, and the improvement of skills among our suppliers, for the benefit of their development and that of society.

The main knowledge-transfer activities we carried out in 2016 with suppliers were:

Talks and training

Talks and training

We conducted two sustainability talks on with our suppliers, as well as 11 events focused on:

  • Compliance with human rights.
  • Managing Public Risk during the Post-Conflict Period, aimed at suppliers that manage people, have relationships with communities, and are exposed to areas affected by armed conflict.
  • Innovation as a fundamental factor in companies.
  • Productivity and supply models.
Environmental Planning and Strategic Management School

Environmental Planning and Strategic Management School

This strategy stems from the Supplier Service Model, and is focused on working on issues that are essential to organizations.

In 2016 we taught two programs on environmental planning and strategic management, in partnership with the Colombian Association of Micro, Small and Medium Enterprises (ACOPI). These programs enjoyed participation from 24 of our suppliers and were 48 hours in length.

 
Innovation managers

Innovation managers

We invited 12 of our suppliers to the 'Innovation Managers' project, led by Ruta N, as part of which we shared practices and encouraged our suppliers to join the Project.

 
First Contact

First Contact

In 2016, five suppliers took part in the First Contact Program, an initiative we have supported since 2014 alongside Universidad EAFIT. Thanks to this program, students studying their last semesters have the opportunity to become familiar with some of our suppliers' management and production processes, and gain an understanding of the business dynamics seen in today's world.

The Program encourages students to share the Global Compact's 10 principles with the business owners and analyze their integration within the companies.

 
supplier and contractor development program

At ISAGEN we see our suppliers as strategic partners in boosting the productivity and competitiveness of both parties, creating value for customers and society. To be consistent with this commitment, we establish long-term relationships based on trust and transparency, and foster the establishment of collaborative networks that harness the skills of its members, promote development and contribute to sustainability.

The Supplier and Contractor Development Program begins with assessment tools that enable us to identify gaps and establish action plans to work on aspects to be improved, and thus commence the development process.

Within this setting, we identify areas for improvement in order to consolidate the structure and management capabilities of suppliers and contractors, where this is needed.

In 2016 we implemented three programs in our power plants' areas of influence on issues related to business formalization, strategy, and financial, commercial and tax management, with a total of 27 local suppliers participating:

 
 
Eastern Antioquia SDP
San Carlos Power Plant
Caldas SDP
Miel Power Plant
Santander SDP
Sogamoso Power Plant
 
 
Eastern Antioquia SDP
7 suppliers
Caldas SDP
6 suppliers
Santander SDP
14 suppliers
 
 

Issues
Eastern Antioquia SDP
  • Organizational strategy
  • Legal structure
  • Performance evaluation
  • Financial management
  • Commercial plan
  • Strategic Planning
  • Personnel selection process
  • Occupational Safety and Management System
Caldas SDP
  • Organizational strategy
  • Legal structure
  • Performance evaluation
  • Financial management
  • Commercial plan
  • Strategic Planning
  • Personnel selection process
  • Occupational Safety and Management System
Santander SDP
  • Negotiation
  • Motivating staff
  • Inter-company organization and collaboration
  • Prospective studies
 

Through this Program, we reaffirm our commitment to helping suppliers and contractors become stronger and grow, promoting development and progress in the regions where we operate.

Awards

Awards

We believe in the capacity for improvement, transformation and the incorporation of best practices among the companies that take part in the Supplier and Contractor Development Program.

Awards were given to companies that fulfilled 100% of the activities set out in the development program.

The following companies received recognition as part of the 2016 Supplier and Contractor Development Program:

 
Region
Company
Santander
  • Fundapain
  • Agroforest
Eastern Antioquia
  • Corporación Niño Alegre
  • Fabrimetales
Caldas
  • Corporación Turística La Miel
  • Serviambientales

We established a supplier networking system that seeks to integrate skills and knowledge, as well as strengthen relationships in order to respond to business opportunities in the most productive way possible.

Our role is to be facilitators and motivators of networking, and thereby contribute towards the creation of opportunities for dialogue based on trust and credibility.

The role of the members is to actively participate and share in the network's initiatives, propose activities, be self-managing, make use of the agreements established among the members, share information that is relevant to the group, report difficulties, and propose alternative solutions to any problems.

We currently participate in these networks:

Engineering and Maintenance Network (RIM)

Engineering and Maintenance Network (RIM)

Consists of the suppliers that service our generation plants' operation. It offers comprehensive and innovative solutions based on the industry's specific needs, through the members' expert, multidisciplinary and collaborative knowledge.

This network directly supports the needs of our company's Energy Production Supply team, and currently has 17 members.

 
Peer Group

Peer Group

Initiative led by our company to identify companies that have active programs aimed at the development and strengthening of suppliers, and which aim to improve productivity and competitiveness among sectors and for the country as a whole.

 
Networks Group

Networks Group

We form part of the Competitiveness Agreement for the Electric Energy Cluster, made up of EPM, ISA, ISAGEN and the Electric Energy Cluster of the Medellín Chamber of Commerce for Antioquia. Its objective is to promote development, improvement and relationships among its supply chains and to drive competitiveness in the industry.

 
 
 

Event in which we strengthen our relationships, share learning and get close to suppliers so that we can share our business practices.

Since 2010 we have enjoyed the participation of conference speakers, employed a range of methodologies, and covered issues to reflect current interests.

2016 Supplier Convention

In September we held the seventh annual Supplier Convention. It was attended by 150 suppliers and contractors with whom we shared various initiatives related to the Corporate Ethics System, financial transparency practices, occupational health and safety, human rights, and the comprehensive management of water resources, among others.

Supplier convention
 

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