The competitive Colombian electric market has offered new opportunities to customers, which along with the opening of new markets, implies the challenge of making better decisions for the industry, sophisticating their needs in power and related services.

In view of this reality, the Company has directed all efforts to understand the customers' needs and supply power solutions that respond to their expectations and growth projections by means of a management style characterized by flexibility, knowledge, and personalized attention provided by an efficient production team.

According to Colombian regulations for the energy market, ISAGEN serves energy traders who supply energy to the Regulated Market, and Large Consumers mostly represented by large industries.

The Company supplies energy to almost all the regions in the national territory and locally attends Bogotá, Cali, Barranquilla, and its main headquarters in Medellín. By means of personalized advice, ISAGEN offers customers a complete energy portfolio integrated by electricity and gas, and a vast range of maintenance, energetic expansion, and energetic efficiency services, through a technological partners' network, which includes more than 20 of the most prestigious engineering firms of the country.

ISAGEN is also one of the main Energy Exchange agents and the representative of electrical interconnection with Venezuela through the Cuestecitas-Cuatricentenario circuit that offers an additional capacity of 150 megawatts to the Company.